Frequently Asked Questions

What products do you sell?

Zip & Go offers a curated collection of premium suitcases and handbags designed for modern travel, everyday use, and stylish lifestyles.

How long does delivery take?

We offer fast UK delivery. Orders are typically delivered within 2–5 working days, depending on your location.

What payment methods do you accept?

We accept all major payment methods, including:

  • Visa
  • Mastercard
  • American Express

All payments are 100% secure and encrypted.

Are your suitcases durable?

Yes. Our suitcases are designed with durability, lightweight structure, and smooth mobility in mind—perfect for frequent travel.

Are handbags suitable for everyday use?

Absolutely. Our handbags are designed for both style and practicality, making them ideal for daily wear, work, or travel.

How do I choose the right suitcase size?

We recommend:

  • Cabin size: short trips/carry-on travel
  • Large: weekend trips
  • XL: long holidays or family travel

How can I contact customer support?

You can reach us via the Contact Us page. Our support team typically responds within 24–48 hours.